You can return a product within 14 calendar days from the day of delivery and if the product is in excellent condition its packaging has not been opened and the product has not been used. You can also withdraw the product purchase within 14 days from the day of delivery and if the product is in excellent condition.

In the event that the above conditions are not complied with, the company has the right to refuse the return of the product. If for special reasons such a refund is accepted the company will pay within 14 days of receipt of the returned product part of the price which will be determined depending on the condition of the product.

The right of withdrawal and return of products does not apply in the case of a special order to order products or products manufactured according to the consumer's specifications or clearly individualized.

The customer is charged for the cost of returning the products. All products are checked as far as possible before sending them from our company. Should you find out at the time of receipt that the product does not work it should be followed by the warranty procedure and you should contact us directly to inform you of this procedure.

In any case, the product must be accompanied by the copy of the purchase document.

You can find the return form here.


TOP